Gartner Information Technology Research

Market Impact: CSPs Should Redirect Business Efforts to New Realities Beyond the Initial COVID-19 Impact

Published: 21 April 2020

ID: G00723852

Analyst(s): Pablo Arriandiaga , Gaspar Valdivia


Communications service providers are reacting and responding to COVID-19 with solutions based on mitigating social impact as the crisis progressively hits different countries worldwide. CSPs should start planning beyond this initial scenario and design their strategy for the new realities phase.

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