Gartner Information Technology Research

Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management

Published: 28 April 2020

ID: G00467581

Analyst(s): Peer Contributors

Summary

Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.

Table Of Contents

Overview

  • What Is Customer Communications Management?
    • What Is Gartner Peer Insights “Voice of the Customer”?
    • What Is the Gartner Peer Insights Customers’ Choice?
    • Use Customer Reviews and Expert Research to Supplement Your Analysis

Gartner Peer Insights “Voice of the Customer”

  • Customer Communications Management Peer Reviews and Ratings
  • Vendor Comparison
  • Other Vendors Considered
  • Peer Insights User Ratings

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