Gartner Research

Small Business Banking Revenue and Expense Benchmarks, 2017-2018

Published: 29 April 2020

ID: G00726256

Analyst(s): Financial Services Business Leader Research Team

Summary

Commercial or retail banking leaders in charge of the small business segment should use this report to assess business revenue and expenses on a per customer, per employee basis, and leverage benchmarks as key inputs for budgeting and planning processes using data collected in 2017-2018.

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