Gartner Research

Case Study: Rebalanced Project Prioritization to Improve Employee Experience (RapidWolf Bank*)

Published: 29 April 2020

ID: G00721376

Analyst(s): Financial Services Business Leader Research Team


Employee workflows have become more complex with products, technologies and process changes added over the years. Financial services operations leaders can learn how operations leaders at RapidWolf Bank improved the employee experience by balancing workflow changes and more traditional projects.

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