Gartner Information Technology Research

Forecast: Communications Services, Worldwide, 2018-2024, April 2020 Update

Published: 30 April 2020

ID: G00717956

Analyst(s): Grigory Betskov , Stephanie Baghdassarian


In the wake of COVID-19, Gartner’s April 2020 forecast update represents the current view of the impacts on the communications services market, both for the enterprise and the consumer segments. Total end-user spending will initially decline by 2.4% in 2020 and lose 0.6% in 2021 in constant currency.

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Table of Contents

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