Gartner Information Technology Research

The Sales Operations Leader’s First 100 Days

Published: 04 May 2020

ID: G00716513

Analyst(s): Craig Riley, Dave Egloff, Steve Herz

Summary

The first 100 days are a critical time for new sales operations leaders to build a foundation for long-term success and become a trusted advisor to the CSO and other stakeholders. Gartner provides target outcomes, advice and supporting resources to help maximize this pivotal transition phase.

Table Of Contents

Overview

Introduction

The First 100 Days Plan

  • Actions Before Day 1
  • Before Day 1
  • Actions and Communications on Day 1
  • Gartner Research and Tools
  • Other Suggested Resources
  • Gartner Research and Tools
  • Other Suggested Resources
  • Gartner Research and Tools
  • Other Suggested Resources
  • Gartner Research and Tools
  • Other Suggested Resources
  • Gartner Research and Tools
  • Other Suggested Resources

Gartner Recommended Reading

Note 1. Discussion Points for the First Meeting With Your CSO

Note 2. Discussion Points for Meetings With Business Users

Note 3. Items to Assess During Each Stakeholder Meeting

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