Gartner Research

Embrace an I&O Operating Model to Support Digital Transformation

Published: 06 May 2020

ID: G00721439

Analyst(s): Katherine Lord, Mark Margevicius


Many infrastructure and operations organizations change their organizational structures to support their digital business initiatives. To be successful and to fully align with the business, I&O leaders should embrace all areas of an operating model.

Table Of Contents




Gartner Recommended Reading

Note 1: Use of I&T Versus IT

Note 2: Plan-Build-Transition-Run Model

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