Gartner Research

Leverage the 4 Generations at Work to Build Organizational Resilience

Published: 18 May 2020

ID: G00721013

Analyst(s): Daniel Sanchez Reina , Christie Struckman


Baby boomers, Gen X, millennials and Gen Z cohabit in enterprises today, exhibiting different behaviors and expectations, along with prejudice toward each other. CIOs must create an IT culture that leverages their respective strengths to create a more resilient organization in these troubled times.

Table Of Contents




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Note 1: The “Systematic Desensitization” (aka “Graduated Exposure”)

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