Gartner Research

Vendor Rating: Salesforce

Published: 21 May 2020

ID: G00720632

Analyst(s): Jason Wong, Adam Woodyer, Penny Gillespie, Ed Thompson

Summary

After generating revenue of $17.1 billion in its fiscal year 2020 and acquiring Tableau, Salesforce is more than just a CRM company as it heads into its third decade. Its recent string of acquisitions makes it even more important that customers understand both its core CRM and extended offerings.

Table Of Contents

Overall Rating

Detailed Rating

Gartner Recommended Reading

Note 1: Gartner’s Financial Statement Scorecard for Public Companies

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