Gartner Research

In Focus Video: İşbank’s CIO Explains How to Confront a Crisis and Come Out Stronger

Published: 21 May 2020

ID: G00726182

Analyst(s): Andy Rowsell-Jones , Chris Howard , Tomas Nielsen , Jan-Martin Lowendahl


A major system outage left İşbank unable to serve customers. İşbank’s deputy CEO and CIO talks about how a new IT strategy enabled the bank to build a robust platform, offer innovative products and services, and create a more innovative culture.

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