Gartner Research

Critical Capabilities for SAP S/4HANA Application Services, Worldwide


Service provider capabilities for assessment, implementation and management services for SAP S/4HANA vary significantly. Sourcing, procurement and vendor management leaders should use this research to help identify, evaluate and select potential service providers based on their specific use case.

Published: 21 May 2020

ID: G00420182

Analyst(s): Allan Wilkins Susan Tan Fabio Di Capua

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • BearingPoint
    • Capgemini
    • Cognizant
    • delaware
    • Deloitte
    • DXC Technology
    • EY
    • Fujitsu
    • HCL Technologies
    • IBM
    • Infosys
    • LTI
    • NTT DATA
    • PwC
    • Samsung SDS
    • SAP
    • TCS
    • Tech Mahindra
    • Wipro
  • Context
    • Market Overview
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Impact Assessment and Planning
    • Technology Enablement
    • Industry and Process Expertise
    • Organizational Change Management
    • Continuous Improvement
    • Operational Excellence
    • Business Responsiveness
  • Use Cases
    • Assessment and Planning Services
    • Implementation Services
    • Management Services
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Quantitative Criteria
  • Qualitative Criteria
  • Critical Capabilities Rating

Gartner Recommended Reading

Already a Gartner client?

Become a Client

This research is reserved for paying clients. Speak with a Gartner specialist to learn how you can access this research as a client, plus insights, advice and tools to help you achieve your goals.

Contact Information

All fields are required.

By clicking the "Submit" button, you are agreeing to the Gartner Terms of Use and Privacy Policy.

Experience Information Technology conferences

Join your peers for the unveiling of the latest insights at Gartner conferences.

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.