Gartner Research

Critical Capabilities for SAP S/4HANA Application Services, Worldwide

Published: 21 May 2020

ID: G00420182

Analyst(s): Allan Wilkins , Susan Tan , Fabio Di Capua

Summary

Service provider capabilities for assessment, implementation and management services for SAP S/4HANA vary significantly. Sourcing, procurement and vendor management leaders should use this research to help identify, evaluate and select potential service providers based on their specific use case.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture
    • Atos
    • BearingPoint
    • Capgemini
    • Cognizant
    • delaware
    • Deloitte
    • DXC Technology
    • EY
    • Fujitsu
    • HCL Technologies
    • IBM
    • Infosys
    • LTI
    • NTT DATA
    • PwC
    • Samsung SDS
    • SAP
    • TCS
    • Tech Mahindra
    • Wipro
  • Context
    • Market Overview
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Impact Assessment and Planning
    • Technology Enablement
    • Industry and Process Expertise
    • Organizational Change Management
    • Continuous Improvement
    • Operational Excellence
    • Business Responsiveness
  • Use Cases
    • Assessment and Planning Services
    • Implementation Services
    • Management Services
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Quantitative Criteria
  • Qualitative Criteria
  • Critical Capabilities Rating

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