Gartner Research

Summary Translation: How to Use KPIs to Measure the Business Value of APIs

Published: 27 May 2020

ID: G00729299

Analyst(s): Shameen Pillai

Summary

Not measuring the business value of APIs results in unproductive investments, missed opportunities and lack of governance. Application leaders responsible for API strategies must establish, measure and track key performance indicators to demonstrate and increase business value.

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