Gartner Research

Forecast Analysis: CRM Sales Software, Worldwide

Published: 02 June 2020

ID: G00723006

Analyst(s): Julian Poulter , Neha Gupta , Hai Swinehart , Yanna Dharmasthira


The $13.6 billion CRM sales software market will grow at a five-year CAGR of 13.0% in U.S. dollars through 2023, driven by rapid growth in the sales enablement and CPQ subsegments. Technology and service providers can use this document to understand the drivers of CRM sales software revenue growth.

Table Of Contents


Forecast Data Summary

Forecast Model Summary

Influencing Factors and Assumptions

Gartner Recommended Reading

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