Gartner Research

Use 6 Tactics to Help Employees Navigate Change and Thrive in an Ambiguous World

Published: 03 June 2020

ID: G00720803

Analyst(s): Elise Olding , Katherine Lord , Candice Kenney


Even the smallest change is viewed by some employees with suspicion, but a transformation initiative won’t succeed if those impacted don’t understand the change and how it will affect them. IT leaders acting as change agents must follow six steps to increase the chances of successful change.

Table Of Contents




Gartner Recommended Reading

Note 1: IT Change Leaders

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