Published: 03 June 2020
ID: G00720803
Analyst(s): Elise Olding, Katherine Lord, Candice Kenney
Even the smallest change is viewed by some employees with suspicion, but a transformation initiative won’t succeed if those impacted don’t understand the change and how it will affect them. IT leaders acting as change agents must follow six steps to increase the chances of successful change.
Overview
Introduction
Analysis
Gartner Recommended Reading
Note 1: IT Change Leaders
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