Gartner Research

Video: Post-COVID-19 Strategic Planning Assumptions for IT Services Providers

Published: 03 June 2020

ID: G00727793

Analyst(s): Brendan Williams , Chrissy Healey , David Ackerman , Neil Barton


The COVID-19 pandemic and global economic crisis are causing severe disruption to all aspects of the IT services industry. Product managers at IT services providers need to adapt their business plans to address the impact of the crisis on client demand by industry, service line and geography.

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