Gartner Research

5 Steps to Improving Utility Resilience

Published: 09 June 2020

ID: G00727351

Analyst(s): Ethan Cohen

Summary

Water, electricity and gas services support modern society. Disruption exposes critical weakness and provides opportunity for learning. Utilities have a duty of care to ensure resilient service delivery. Gartner recommends this practical approach to utility CIOs for building utility resilience.

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