Gartner Research

5 Things You Must Do to Optimize Your Microsoft Unified Support Contract

Published: 24 June 2020

ID: G00721138

Analyst(s): Michael Silver, James Smith

Summary

Organizations often struggle to obtain cost-effective, transparent and predictable Microsoft Unified Support pricing. This research helps sourcing, procurement and vendor management leaders verify pricing accuracy and improve license and support forecasting and tracking to budget for support costs.

Table Of Contents

Overview

Strategic Planning Assumption

Introduction

Analysis

Gartner Recommended Reading

Note 1: Software Assurance Benefits

Note 2: Support for Microsoft 365 Spending

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