Gartner Research

Maverick* Research: Dazzled by Dashboards — Better Management With Fewer Metrics

Published: 24 June 2020

ID: G00721141

Analyst(s): Neil Barton

Summary

Most managers believe that “if you can’t measure it, you can’t manage it.” The reality is that “if you are measuring it, it is probably misleading you.” This research shows how organizations can make better decisions by ruthlessly culling performance measurement dashboards.

Table Of Contents

Overview

Maverick Research

Analysis

Gartner Recommended Reading

Note 1: Roots of the Word "Maverick"

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