Gartner Research

Product-Centric Organizations Must Repackage Outsourcing Deals to Incorporate Agile and DevOps Services

Published: 01 July 2020

ID: G00718701

Analyst(s): Alan Stanley , Neil Barton , Jaideep Thyagarajan , Allan Wilkins


The move to product-centric delivery and widespread adoption of agile and DevOps concepts is changing how IT services are purchased. Sourcing, procurement and vendor management leaders must move beyond an outsourcing by-tower approach to end-to-end by-product outsourcing to deliver benefits faster.

Table Of Contents


Strategic Planning Assumptions


Impacts and Recommendations

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