Gartner Research

Market Definitions and Methodology: IT Services

Published: 06 July 2020

ID: G00717151

Analyst(s): Dean Blackmore , Chrissy Healey , Susanne Matson , Colleen Graham , Neil Barton , Susan Tan , Misako Sawai , David Ackerman , Ed Anderson , Brendan Williams , TJ Singh , Twiggy Lo , Cathy Tornbohm


This research details methodologies, segmentation, definitions and research metrics used for Gartner’s regularly published IT services regional and country-level market share and forecast statistics.

Table Of Contents

What You Need to Know


Notable Changes



High-Level Definitions and Segmentation

Gartner Recommended Reading

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