Gartner Research

Workforce Cost Management: What CIOs Need to Know and Do

Published: 07 July 2020

ID: G00727723

Analyst(s): Lily Mok , Cesar Lozada


Reactive workforce cost-cutting measures can negatively impact core and strategic IT services and harm employee engagement and productivity. CIOs should plan and manage workforce cost optimization initiatives that balance short-term cost efficiency with long-term workforce sustainability.

Table Of Contents




Gartner Recommended Reading

Note 1: Workforce Cost Management Options

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