Gartner Research

Market Snapshot — Human Capital Management, Worldwide, 2020

Published: 15 July 2020

ID: G00728359

Analyst(s): John Kostoulas , Chris Pang , Andrew Chetham


The HCM software market had a year of strong growth in 2019, driven by the dual forces of cloud replacement and digital adoption. In 2020, HCM application leaders need to swiftly turn around their plans due to COVID-19 impacts to focus on cost optimization and uptake of remote working.

Table Of Contents


Strategic Planning Assumptions


How Gartner Develops Market Share Data

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