Gartner Research

The Most Effective Managers Coach This Way With Andrew Schumacher, Lauren Villeneuve and Amie Binning

Published: 27 July 2020

ID: G00732071

Analyst(s): Customer Service and Support Research Team

Summary

In customer service, supervisors find themselves in increasingly important roles, but they have less time to be able to develop their skills than ever before. Learn which manager profile maximizes that limited time and which type falls short on this episode of the Gartner Customer Service Podcast.

Table Of Contents

Overview

About the Guest

Recommended by the Authors

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