Gartner Research

Critical Capabilities for Software Asset Management Tools

Published: 28 July 2020

ID: G00401027

Analyst(s): Ryan Stefani


Software asset management tools are essential for the management of cloud consumption and increasingly complex software-licensing metrics. This analysis helps sourcing, procurement and vendor management leaders evaluate and identify a tool that effectively supports their SAM requirements.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Aspera (SmartTrack)
    • Certero (AssetStudio for Enterprise SAM)
    • Eracent (IT Management Center Suite)
    • Flexera (FlexNet Manager Suite)
    • License Dashboard (License Manager)
    • Matrix42 (Software Asset Management)
    • ServiceNow (Software Asset Management)
    • Snow (Snow License Manager)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Entitlement Management
    • PC and On-Premises Consumption
    • IaaS and PaaS Consumption
    • SaaS Consumption
    • Other Data Collection
    • Specialty Software Consumption
    • Reconcile Data to Establish ELP
    • Software Value Optimization
    • Software Asset Information Sharing
  • Use Cases
    • PC and On-Premises Licensing
    • Complex Licensing in Hybrid Environments
    • Complex Licensing in Cloud Primary Environments
    • Specialty Software
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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