Gartner Research

Impact of COVID-19 on the Top U.S. Banks: Emerging Themes From 1Q20 Earnings Calls

Published: 31 July 2020

ID: G00729635

Analyst(s): Financial Services Business Leader Research Team


In the first reporting period during COVID-19, the largest U.S. banks signaled digital strength amid credit and growth concerns. Financial services leaders responsible for strategy can benchmark their firms’ initial responses to COVID-19 against the actions taken by top 10 U.S. banks.

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