Gartner Research

Hype Cycle for Digital Workplace Infrastructure and Operations, 2020

Published: 04 August 2020

ID: G00450317

Analyst(s): Michael Silver, Nathan Hill

Summary

Infrastructure and operations leaders should use this Hype Cycle to understand the relative market maturity levels of user and team devices, evolving endpoint management tooling, and technologies and scenarios for wearables in the enterprise.

Table Of Contents

Analysis

  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • Unified Endpoint Security
    • Foldables
    • AR Cloud
    • Continuous Endpoint Engineering
    • Peer IT Support
    • SaaS Management Platforms
    • Microapps
    • Remote Expert Guidance Solutions
  • At the Peak
    • BYOPC Security
    • Workplace Analytics
    • Secure Access Service Edge (SASE)
    • Smart Workspace
    • Digital Adoption Solutions
    • Workstream Collaboration
  • Sliding Into the Trough
    • Digital Dexterity
    • Unified Workspaces
    • Chromebooks for Enterprise
    • Mixed Reality
    • Progressive Web Apps
    • Desktop as a Service
    • Unified Endpoint Management
    • Cloud Application Virtualization
    • PC as a Service
    • Augmented Reality
    • Head-Mounted Displays
    • Virtual Reality
  • Climbing the Slope
    • Team Collaboration Devices
    • Citizen Developers
    • Group Interactive Displays
    • Server-Side Client Graphics
    • Cloud Access Security Brokers
    • Image Layering
  • Entering the Plateau
    • Cloud Office
    • Content Collaboration Tools
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.