Gartner Research

Specialty Retail U.S. 2020, Digital IQ Key Findings

Published: 05 August 2020

ID: G00729798

Analyst(s): Digital Performance Benchmarks Team

Summary

Chief marketing officers for specialty retail brands need to understand their brand’s performance on digital channels relative to its competitors. This report details how to strategically acquire and convert more customers in a post-COVID-19 world.

Table Of Contents

Introduction

Key Recommendations

Analysis

Other Reports in this Series

Gartner Recommended Reading

Methodology

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