Gartner Research

2020 Gartner Supply Chain Top 25: Retail

Published: 07 August 2020

ID: G00467742

Analyst(s): Thomas O'Connor , Tom Enright, John Johnson

Summary

The 2020 Gartner Supply Chain Top 25 is an annual recognition of achievement and advancement of supply chain capabilities. This research acknowledges the Masters and outlines the Top 10 retail supply chains, while sharing their practices and leading retail industry trends.

Table Of Contents

Analysis

  • Common Themes in Top Retail Supply Chains
  • Business-Model Transformers
  • Purpose-Driven Organizations
  • Digital Orchestrators
  • Highlights From the Top-Ranked Retail Supply Chains
    • Supply Chain Masters — Amazon
    • Supply Chain Masters — McDonald’s
    • No. 1 — Alibaba (No. 7 in Gartner’s Global Supply Chain Ranking)
    • No. 2 — Inditex (No. 9 in Gartner’s Global Supply Chain Ranking)
    • No. 3 — Walmart (No. 11 in Gartner’s Global Supply Chain Ranking)
    • No. 4 — Starbucks (No. 19 in Gartner’s Global Supply Chain Ranking)
    • No. 5 — H&M (No. 20 in Gartner’s Global Supply Chain Ranking)
    • No. 6 — CVS Health (No. 27 in Gartner’s Global Supply Chain Ranking)
    • No. 7 — Home Depot (No. 46 in Gartner’s Global Supply Chain Ranking)
    • No. 8 — Best Buy (No. 61 in Gartner’s Global Supply Chain Ranking)
    • No. 9 — Carrefour (No. 67 in Gartner’s Global Supply Chain Ranking)
    • No. 10 — Ahold Delhaize (No. 71 in Gartner’s Global Supply Chain Ranking)
    • Honorable Mentions
  • Summary

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