Gartner Research

Hype Cycle for Platform as a Service, 2020

Published: 12 August 2020

ID: G00448128

Analyst(s): Fabrizio Biscotti , Yefim Natis , Paul Vincent


This Hype Cycle will help application leaders interested in cloud-based solutions to understand the evolutionary pace and viability of maturing and emerging PaaS technologies. Most technologies have passed the Peak of Inflated Expectations, while many are approaching or on the plateau.

Table Of Contents


  • What You Need to Know
  • The Hype Cycle
  • The Priority Matrix
  • Off the Hype Cycle
  • On the Rise
    • SaaS as a Platform (SSP)
    • Distributed Cloud
    • Decision Management PaaS
    • API-Centric (“Headless”) SaaS
    • Event Broker PaaS (ebPaaS)
    • Blockchain PaaS
    • PaaS (Platform as a Service) in HCM
  • At the Peak
    • RPA PaaS
    • Data Hub iPaaS
    • Digital Experience Platform as a Service (dxPaaS)
    • Multicloud
    • AI Cloud Services
    • Cloud MDM
    • Container Management
  • Sliding Into the Trough
    • Cloud Event Stream Processing Services
    • Event Stream Processing
    • API Management PaaS
    • Communications Platform as a Service (cPaaS)
    • Citizen Integrator Tools
    • Serverless PaaS
    • IoT Platform
    • Function PaaS (fPaaS)
    • Cloud Analytics
    • Cloud IMDG Services
    • Managed File Transfer Platform as a Service (mftPaaS)
  • Climbing the Slope
    • CIPS
    • Content Services PaaS
    • iPaaS
    • Platform as a Service (PaaS)
    • LCAP
    • Private PaaS
  • Entering the Plateau
    • Application PaaS
  • Appendixes
    • Hype Cycle Phases, Benefit Ratings and Maturity Levels

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.