Gartner Research

Make Work From Home Work Long-Term

Published: 18 August 2020

ID: G00732645

Analyst(s): Customer Service and Support Research Team

Summary

The COVID-19 pandemic prompted many service organizations to rapidly transition their operations to work from home. Customer service and support leaders should use this resource to understand the key elements of a successful WFH program and build a durable WFH strategy moving forward.

Table Of Contents

Overview

Conclusion

Recommended by the Authors

About This Research

Endnotes

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