Gartner Research

Case Study: Performance-Driving Learning Moments (CVS Health)

Published: 31 August 2020

ID: G00728508

Analyst(s): Learning and Development Research Team


Realizing time of learning and application are disconnected, CVS Health’s L&D leaders focused on aligning learning delivery with moments of employee and business need. CVS Health’s L&D team used data to identify learning moments to build critical skills that impact learner and business performance.

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