Gartner Information Technology Research

Essential Skills for Robotic Process Automation (RPA)

Published: 31 August 2020

ID: G00720936

Analyst(s): Gregory Murray


RPA invites new types of processes and users to automate through software. I&O technical professionals supporting RPA adoption must develop and adapt skills to ensure automations maximize return, reliability and compliance. Use this research to define skills and map roles to deliver your RPA goals.

Table Of Contents


Skills Analysis

  • Basic RPA Development
  • Advanced RPA Development
  • Document and Unstructured Data Processing
  • Software Life Cycle Management
  • Platform Operation
  • Troubleshooting and Debugging
  • RPA Testing
  • Automation Architecture
  • API Integration
  • Other Development Languages
  • Enterprise Applications
  • Process and Task Mining
  • Machine Learning and Artificial Intelligence
  • Reporting and Dashboarding


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