Gartner Research

Critical Capabilities for Cloud Infrastructure and Platform Services

Published: 02 September 2020

ID: G00436199

Analyst(s): Dennis Smith, Bob Gill , Raj Bala , Scott Etkin


Public cloud IaaS and PaaS continue to expand beyond basic capabilities, with vendors meeting the challenge of new enterprise requirements. I&O leaders should make strategic provider selections based on their specific use cases.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Alibaba
    • Amazon Web Services
    • Google
    • IBM
    • Microsoft
    • Oracle
    • Tencent
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Architecture — Edge Computing
    • Architecture — Extended Cloud
    • Architecture — Public Cloud
    • Data Analysis
    • Developer Services
    • Enterprise Integration
    • Operations Management
    • Resilience
    • Security and Compliance
  • Use Cases
    • Analytics
    • Cloud-Native Applications
    • Edge Computing
    • Enterprise Transformation
    • Extended Cloud
    • Extended Enterprise
    • Lift-and-Shift Applications
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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