Gartner Research

Midmarket Context: ‘Magic Quadrant for Managed Workplace Services, North America’

Published: 03 September 2020

ID: G00467528

Analyst(s): William Maurer , Daniel Barros


Midsize enterprises pursuing outsourced managed workplace services will find a market filled with commoditized, industrialized solutions with few differentiating features. MSE I&O leaders should use this report to identify MWS providers whose solutions best fit their needs.

Table Of Contents

Market Differentiators

Considerations for Technology and Service Selection

  • Provider Selection Based on Business Outcome

Notable Vendors

  • Acronym Definitions
    • Bell Techlogix (MWS)
    • Buchanan Technologies (MWS)
    • CDW (FES)
    • CompuCom (ITO)
    • GAVS (MWS)
    • Hexaware (ITO)
    • Insight (MWS)
    • Logicalis (MWS)
    • Long View (MWS)
    • Maintech (ITO)
    • S3 Technologies (ITO)
    • Zensar Technologies (ITO)
  • Other Vendors

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