Gartner Research

Vendor Rating: Cisco

Published: 09 September 2020

ID: G00731667

Analyst(s): Andrew Lerner , Daniel Bowers , Steve Blood , Christine Tenneson , Mike Toussaint , Frank Marsala , Craig Lawson , Tim Zimmerman , Ant Allan , Peter Firstbrook


With a massive installed base of nearly 1M customers, Cisco is transitioning from hardware centricity and perpetual licensing models to software-, cloud- and subscription-based pricing. This research provides insights for IT leaders sourcing products and services from Cisco.

Table Of Contents

Overall Rating

Detailed Rating

Additional Analyst Insights

Gartner Recommended Reading

Note 1: Gartner's Financial Statement Scorecard for Public Companies

Note 2: SmartNet Solution Support

Company Overview

Overall Rating Definitions

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