Gartner Information Technology Research

Emerging Technologies and Trends Impact Radar: Artificial Intelligence

Published: 12 October 2020

ID: G00732340

Analyst(s): Annette Jump , Danielle Casey , Eric Goodness , Alys Woodward , Erick Brethenoux , Martin Reynolds , Jim Hare

Summary

AI innovation — clustering around AI democratization, intelligent business insights, edge AI and transforming human-machine interactions — flourished in 2020. Product leaders must understand the timing and potential impact of AI technologies to achieve competitive advantage and differentiation.

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