Gartner Research

Critical Capabilities for P&C Insurance Core Platforms, North America

Published: 19 October 2020

ID: G00461782

Analyst(s): Venkatesh Padmanabhan , James Ingham


P&C core insurance platform vendors and customers have firmly pivoted to the public cloud. CIOs looking to modernize as well as make progress on their digital business transformation journey should thoroughly assess the vendors based on cloud maturity, digital and analytics capabilities.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • BriteCore
    • Decision Research Corporation
    • Duck Creek Technologies
    • EIS
    • Guidewire (InsuranceNow)
    • Guidewire (InsuranceSuite)
    • Insuresoft
    • Insurity (Bridge Specialty Suite)
    • Insurity (Decisions Suite)
    • Majesco
    • OneShield
    • Sapiens (P&C Insurance Platform)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Configuration
    • Billing Management
    • Claims Management
    • Multichannel Support
    • Policy Management
    • Data and Analytics
    • Internationality
    • Partner and Ecosystem Support
    • Alternative Delivery
  • Use Cases
    • Process Definition
    • New Product Development
    • New Business Submission
    • Bill-to-Pay Cycle
    • Claims Submission and Processing
    • Multiregional Deployment
  • Vendors Added and Dropped/Removed
    • Added
    • Dropped/Removed

Inclusion Criteria

  • Critical Capabilities Rating

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