Gartner Research

The Next Era of Communications Services (Part 1): Digital Ecosystems and Digital Dragons Drive a Radical Shift in Value Enablement

Published: 28 October 2020

ID: G00733260

Analyst(s): Mentor Cana , Neil Osmond

Summary

Communications service providers face intense pressure to create and deliver differentiating value that extends beyond networking and connectivity. CIOs can use this research to pivot and refocus value creation and delivery by using platform business models and digital ecosystems.

Table Of Contents

Overview

Strategic Planning Assumption

Analysis

Impacts and Recommendations

Gartner Recommended Reading

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