Published: 10 November 2020
Summary
Managed network services have evolved beyond management of network equipment and transport, whereby automation and multivendor integrations have become more important. Sourcing, procurement and vendor management leaders can use this research to determine which provider best fits specific use cases.
Included in Full Research
- AT&T
- BT
- Hughes Network Systems
- IBM
- MetTel
- Microland
- NTT
- Optanix
- Verizon
- Wipro
- Service Delivery Platform
- Service Management Functions
- Operations Automation
- Customer Experience Management
- Professional Services
- Managed WAN Services
- Managed LAN/WLAN Services
- Multicarrier WAN Environment
- Heavy Cloud End Users
- Heavy Work-at-Home End Users
- MNS Overall Competency
- Managed Network Services for LAN/WLAN
Gartner Recommended Reading
Critical Capabilities Methodology