Gartner Research

Predicts 2021: Navigating Through the Changes for Vertical Industries

Published: 10 November 2020

ID: G00734626

Analyst(s): Moutusi Sau , James Ingham , Anurag Gupta , Gregor Petri , Jeff Casey , Irma Fabular


Nimble tech providers alter their product and services portfolio as business models change, more so in a postpandemic world. Product leaders selling into different industries will use approaches directed by composable architecture, hyperautomation, AI and CX techniques to address evolving needs.

Table Of Contents


Strategic Planning Assumptions


A Look Back

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