Published: 17 November 2020
ID: G00464243
Analyst(s): Christopher Trueman , Megan Fernandez , Daniel O'Connell , Rafael Benitez , Pankil Sheth
UCaaS offerings vary in features, functionality, scalability, regional coverage, support and ability to address specific use cases. Application leaders can use this report, which evaluates 14 vendors in relation to 10 critical capabilities and five use cases, to aid their selection.
Overview
Strategic Planning Assumptions
What You Need to Know
Analysis
Inclusion Criteria
Gartner Recommended Reading
Critical Capabilities Methodology
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