Gartner Research

Predicts 2021: Turbulence and Transformation Accelerate the Breakdown of Operating Model Boundaries

Published: 17 November 2020

ID: G00736165

Analyst(s): Simon Mingay , Joanne Kopcho , Cassio Dreyfuss , Ian Cox , Noah Rosenstein , Donna Scott , Raf Gelders , Janelle Hill


CIOs face a future of unrelenting turbulence, transformation and associated uncertainty. Dealing with that effectively is resulting in breaking down traditional operating models, organizational and role boundaries. We look at three areas we believe will be significant over the next three years.

Table Of Contents


Strategic Planning Assumptions


A Look Back

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