Gartner Research

Predicts 2021: Education — Unprecedented Disruption Creates Shifting Landscape

Published: 18 November 2020

ID: G00734863

Analyst(s): Robert Yanckello , Terri-Lynn Thayer , Jan-Martin Lowendahl , Kelly Calhoun Williams , Tony Sheehan , Glenda Morgan


The ongoing global pandemic has created seismic shifts in how education offers learning, instruction and engagement. Education CIOs must pivot, adapt and respond to changes that require new business models, support new academic offerings and delivery options, and bolster reliable partnerships.

Table Of Contents


Strategic Planning Assumptions


A Look Back

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