Gartner Research

Financial Services CIOs Must Focus AI Investments on ‘Responsible AI’ in 2021

Published: 05 January 2021

ID: G00722686

Analyst(s): Kimberly Harris-Ferrante , Vittorio D'Orazio , Svetlana Sicular


“Responsible AI” is emerging as a requirement in highly regulated industries. To avoid compliance and market risks, financial services and insurance CIOs must determine the staffing models, processes and technologies needed to ensure that all AI investments enable ethical and compliant use of AI.

Table Of Contents


Strategic Planning Assumption


Impacts and Recommendations

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