Gartner Research

CIO Starting Points for Financial Services Visions on Digital Economics

Published: 06 January 2021

ID: G00736018

Analyst(s): Alistair Newton , Richard Natale

Summary

Digital economic models are shifting from traditional ways of delivering customer value, impacting most lines of business in financial services. This research helps CIOs create a clear vision for these new forms of value measurement, customer engagement and regulatory and investment environments.

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