Gartner Information Technology Research

Emerging Technologies: Tech Innovators in Conversational AI and Virtual Assistants

Published: 08 January 2021

ID: G00720126

Analyst(s): Annette Jump , Bern Elliot , Adrian Lee , Danielle Casey


Innovations in NLT, the proliferation of virtual assistants, and increasing usage of neural machine translation will transform business, social and human-machine interactions over the next two years. Product leaders can learn from the ways innovators are disrupting conversational AI space.

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