Gartner Research

Summary Translation + Localization: Predicts 2021: Digital Workplace Applications Evolve to Support Remote, “Force Multiplier” Staff

Published: 26 January 2021

ID: G00742858

Analyst(s): CK Lu , Lane Severson

Summary

Application leaders responsible for digital workplaces are under huge pressure due to the pandemic, employee stress and fast technological change. They should transform remote workers into “force multipliers” and preempt “gaming” of AI-driven metrics in order to optimize engagement and productivity.

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