Gartner Research

Video: Managing Resistance to Change Requires a Bigger Picture

Published: 26 January 2021

ID: G00739891

Analyst(s): Gabriela Vogel

Summary

Managing resistance requires a shift of views. A project’s success is influenced by both the CIO’s actions and the actions and reactions of everyone in the organization. CIOs must understand the “bigger picture” of organizational structures to leverage key interrelationships that influence behavior.

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